32nd Quest for Excellence Conference

Starts:  Apr 11, 2021 8:30 AM (ET)
Ends:  Apr 14, 2021 11:45 AM (ET)

Learn how your organization can achieve outstanding performance. Join us at the premier showcase of current and former Baldrige Award recipients April 11-14, 2021 (Sunday-Wednesday), Gaylord National Harbor Resort and Convention Center, National Harbor, MD (just outside of Washington, D.C.). Official Conference of the Malcolm Baldrige National Quality Award, brought to you by the Baldrige Performance Excellence Program at NIST.

WHAT YOU'LL EXPERIENCE

  • Approximately 50 speakers from all sectors sharing their insights, tools, and stories
  • Approximately 1,000 attendees that represent business, education, health care, nonprofit and government sectors

  • Optional pre-conference workshops that will broaden the knowledge for the attendees

  • Opportunities to network with attendees from the U.S. and other countries around the world

  • Learn best performance management practices from Baldrige Award recipients and how to improve your organization's performance results, enhance leadership effectiveness, build customer and employee engagement, increase organizational innovation to gain and sustain competitive advantages, improve process management, create an environment that fosters social responsibility and ethical behavior and increase organizational sustainability

WHO SHOULD ATTEND

CEOs, senior managers, executives, directors, heads of operating units, or quality/performance improvement leaders/practitioners, from business, education, government, health care, and nonprofit sectors with an interest in personal learning and organizational improvement.

GREEN PROCEEDINGS

Attendees receive access to all presentation slides posted online and other Baldrige materials.

Location

Gaylord National Resort & Convention Center
210 Waterfront Street
National Harbor, MD 20745