Have you noticed that some managers who dealt with remote work during the pandemic are eager to bring everyone back to the office, some even mandating it? I've heard a lot of reasons given, but one that's often lurking in the background is managers having a sense of control by being able to physically see their employees and thus ensure they are being productive. The Baldrige Excellence Framework has long included empowerment as a desirable feature in an organization's culture. This webinar will explore best practices from Baldrige Award recipients in empowering and engaging their workforce. Many of these practices are applicable for all-remote, all in the office, and hybrid work models.