Insights from Leaders of Baldrige Award-Winning Organizations

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Enjoy Insights from Leaders of Baldrige Award-Winning Organizations! Seasoned leaders speak about their respective organizations and their ongoing journey in pursuit of excellence. These Insights are provided to the public complimentary. To learn more about accessing all Insights please contact Josh Racette, Vice President of National Programs & Development, at You may also learn more by visiting our Partnership Overview.

Baldrige White Paper Series

The Baldrige White Paper Series is a new original-content series from the Baldrige Foundation's Institute for Performance Excellence, intended to draw insights from the broad community of Baldrige adopters, practitioners, advocates, and theoreticians, as well as those outside the community who may have insights on leadership, management, and related principles.

Call for Papers
To submit a White Paper for consideration, email a copy, preferably in Word format, to Include any graphics or images in separate files (.jpg, .png, or .pdf formats). Also include the name, title, and organizational affiliation of all authors as you would like that information to appear in the White Paper, along with an email address we may include with the author(s) information.

Specifications for a Baldrige Foundation Institute for Performance Excellence White Paper
The goal of a White Paper is to inform and persuade based on facts, evidence, or theory. Specifically, we are looking for papers in which authors propose and explain how the Baldrige Excellence Framework, in whole or in part, can address a specific issue or problem facing an organization or organizations or society as a whole.

White Papers are different from ebooks and blog posts. What really set these products apart are the size, appearance, and time commitment of each one. Whereas writing blog posts and ebooks can take anywhere between a few hours and a few weeks, a good White Paper can take between a few weeks and a few months to write and polish. They are less flashy, much more serious in tone, and more heavily researched than blog posts and ebooks.

  • Length: No fewer than three pages, including illustrations, charts, and references (if applicable). Can be upwards of 30 if the topic requires that much detail. White Papers are usually 3,000 to 5,000 words.
  • A White Paper is based on established facts and logical arguments, like a well-researched article in an industry journal.
  • A White Paper should include documented sources or references.
  • Recommended Structure (not mandatory): There is usually a title page, table of contents, short executive summary (optional but helpful), introduction, several pages educating the reader about the problem, several pages hypothesizing a solution, several pages offering an example of an organization or application that used that solution to achieve results, and a conclusion.
  • Density: Denser than an ebook. White papers are not usually easy to skim -- in fact, readers usually need to read them over more than once to fully process and comprehend all the information contained in it.

Chronicle of Leadership & Management


The Chronicle of Leadership and Management is a new peer-reviewed publication by the Baldrige Foundation's Institute for Performance Excellence. 

The purpose of the Chronicle is to facilitate sharing of knowledge by providing insightful and practical perspectives for leading and managing performance excellence in business, health care, education, government, nonprofit organizations, and in communities and cybersecurity applications.  

Call for Papers
All articles should draw upon the concepts and philosophy of the Baldrige Excellence Framework and must provide useful information of interest to organizational leaders.  In addition, they should be grounded in experience, innovative thought, and/or an adequate review of relevant literature as appropriate. Highly technical papers of limited scope or academic-type papers are not appropriate. Manuscripts submitted to the Chronicle of Leadership and Management must be original works not previously published or under review by another publication. 

Types of articles suitable for publication in the Chronicle of Leadership and Management include, but are not limited to, the following: 
  • Case studies that highlight role model practices or implementation strategies for performance excellence, drawing upon Baldrige principles.
  • Innovative and insightful discussions about Baldrige categories, items, areas to address, or key (and difficult to understand) criteria questions that provide practical value.
  • Articles that translate cutting-edge research literature into practical language that would be applicable and useful to practitioners and may contribute to leading-edge validated practices in the future.
Papers should be of the style of the Quality Management Journal, Harvard Business Review, or Sloan Management Review and should include appropriate references.  They should not be as informal as those published in magazines such as Quality Progress. There are no minimum or maximum length restrictions; however, a general guideline is 10-15 double-spaced Word pages.  Say what is necessary to get your message across fully!

Submission Guidelines 
All submissions should be sent via email to the editor at

Each submission will be reviewed by at least two members of the editorial board who will evaluate the article based on the following attributes: 
  • Contribution to knowledge. Does the article present innovative or original ideas, concepts, or results that make a useful contribution to knowledge of performance excellence?
  • Significance to practitioners. Are the concepts discussed of practical significance meaningful to organizational leaders and managers?
  • Readability and clarity. Is the article well organized and presented in a clear and readable fashion that will be understood by a wide audience?
  • Figures and tables. Are figures and/or tables used appropriately to enhance the ability of the article to summarize and/or communicate information and conclusions?
  • Organization and style. Is the content of the article logically organized? Is the title representative of the article’s content?
Prospective authors should use these attributes as a checklist in reviewing their manuscript prior to submission to improve the likelihood of acceptance. 

Learn More

If you are interested in ways to partner on research initiatives or learning more about how your organization can become a partner of the Institute for Performance Excellence, please contact Josh Racette, Vice President of National Programs & Development, by email at