Fred Ervin and Rhonda Boso-Suggs will present how WVU Medicine Camden Clark Medical Center improved a key process by applying the Baldrige concept of A.D.L.I. (Approach, Deployment, Learning, and Integration). In 2022, WVU Medicine Camden Clark Medical Center received The Partnership for Excellence’s highest-level award, the Governor’s Award for Excellence. During this webinar, they will present outcomes of their corporate project Blood Culture Contamination Reduction, which demonstrates A.D.L.I. in action.
Fred Ervin, MHA, RN, BA is the Director of Decision Support and Performance Improvement at WVU Medicine Camden Clark Medical Center in Parkersburg, WV. He started his nursing career in 2004 as an ED nurse. Since then, he has transitioned into leadership as the Trauma Program Manager, Director of Risk Management / Patient Safety Officer and has spent the last two years in the Quality Department. Fred earned his MHA from Ohio University in 2020, Associates in Nursing from WVU of Parkersburg in 2004, and holds a BA in Chemistry from WVU. He is currently serving his second cycle a TPE Examiner.
Rhonda Boso-Suggs is the Assistant Vice President of Ancillary Services with WVU Medicine Camden Clark Medical Center in Parkersburg, WV, a role she has held since May 2020. Prior to that, Rhonda worked with Camden Clark for 29 years in a variety of roles from the bedside to leadership. Rhonda chairs the Baldrige Committee at Camden Clark, and along with her team, is instrumental in guiding the organization along its journey to excellence and incorporating the Baldrige Framework in its processes. Rhonda has served as a TPE Examiner for five years and an Assistant Team Leader for two of those years. Rhonda is passionate about accountable leadership and honing her leadership skills. She recently completed the West Virginia Hospital Association’s 2021/2022 Leadership Academy. Rhonda holds a Bachelor’s degree in psychology and a Master’s degree in Speech-Language pathology.