An update across the Baldrige Enterprise including Bob Fangmeyer, Director of the Baldrige Performance Excellence Program ; Al Faber, President and CEO of the Foundation for the Malcolm Baldrige National Quality Award, Inc.; Brian Lassiter, Chair of the Board of the Alliance for...
Foundation Chair George Benson introduces John R. Heer, Jr. who addresses the Quest for Excellence conference about leadership and organizational culture as he accepts the Foundation's 2016 Harry S. Hertz Leadership Award. #Video #Hertz #FoundationAwards #Faber #Benson #Heer