Dr. Goonan talks about Baldrige being the gold standard diagnostic tool. #Goonan #Healthcare #HealthCare #Performance #Culture #Process #Strategic #Video
Kathleen J. Goonan (Author), MD (Author), Joseph A. Muzikowski (Author), and Patricia K. Stoltz (Author) This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their Baldrige journey and what other...