by John B. Chessare, MD, MPH, FAAP, FACHE President and Chief Executive Officer, GBMC HealthCare System "GBMC’s primary stakeholders, our patients, have truly benefited from our use of the Baldrige criteria to drive higher reliability in our care.” #Insights #Chessare #GBMC ...
Sunil Mithas (Author) This book describes the Tata group’s transformational journey toward business excellence, globalization, and innovation. Tata is one of India’s most prominent business groups; it is the largest private-sector employer in both India and the United Kingdom, and owns...
Baldrige Performance Excellence Program (Author) Hindsight may be 20/20, but without a crystal ball, how can you make sound decisions now that will steer your organization toward success on the road ahead? The answer discovered by executives of 86 U.S. organizations that have received...
Donald C. Fisher Ph.D. (Author) The current state of people exiting religious institutions in America are increasing at alarming rates. Change and Innovation may be the key to congregational sustainability and growth. A willingness to challenge the status quo and to retain and grow...
Donald C. Fisher Ph.D. (Author) Innovation is the key to growth and competitiveness for the 21st century organization. The benefit of innovation for both the organization at the corporate level and the economy at the national and global level is undeniable. Innovation involves adopting an...