The Foundation thanks the Baldrige Performance Excellence Program at NIST for the use of this presentation from the 32nd annual Quest for Excellence® Conference, April 13-15, 2021. #Video #Quest #Leadership #Plenary #BaldrigeAward #Lawton #Germantown #Nonprofit/Government ...
by Patrick J. Lawton Germantown City Administrator "During the past nine months, Germantown has truly put Baldrige-based principles i nto action. Problems are not roadblocks but opportunities for improvement. In Germantown, necessity has truly been the...
2020-2021 Award Winner Insights Lawton.pdf