James T. Schutta (Author) Lean Six Sigma is helping to vitalize many small and large organizations by paying attention to the customer’s needs and providing processes with smaller amounts of variation to consistently meet and even exceed those needs. This task is completed when the...
David W. Hutton (Author) It's one of the best-kept secrets of the corporate world: for years, leading companies have been quietly using the Baldrige framework - not just to apply for this prestigious award - but to improve their bottom-line results. Companies such as IBM, FedEx, and Xerox...
Donald C. Fisher Ph.D. (Author) CORPORATE CULTURE A Baldrige-based Assessment for Creating a Dynamic Workplace Environment Corporate culture refers to the shared values, attitudes, standards, and beliefs that characterize members of an organization and define its nature. Culture is rooted...
Dr. Stanley A. Marash (Author), Paul Berman (Author), Michael Flynn (Author) There has been no true breakthrough in the discipline of quality since 1934. There have only been fads and what Dr. Stanley Marash calls programmes du jour. Each has merit but too often companies get caught up in...
Donald C. Fisher, Ph.D. (Author) Corporate Governance A Baldrige-based Performance Excellence Assessment of Corporate Governance and Board Policies Corporate Governance is a hot topic in boardrooms today. Corporate governance consists of various duties, obligations, and rights that...
Marion Mills Steeples (Author) Quality improvement in America is no longer a choice. In today's highly competitive world economy, it is a matter of corporate survival. The prestigious Malcolm Baldrige National Quality Award is the guiding beacon for organizations intent on building and...
Donald C. Fisher Ph.D. (Author) The Corporate University can be designed to not only support its parent organization in achieving its strategic goals by developing and educating its workforce, but also by becoming an external profit center that can have a financial impact on an...
Donald C. Fisher Ph.D. (Author) Corporate globalization is the process of increased interconnectedness in areas of economics, politics, and culture. Large corporations reach across the globe with their offices and factories in many different countries. These large corporations produce and...
Donald C. Fisher Ph.D. (Author) The current state of people exiting religious institutions in America are increasing at alarming rates. Change and Innovation may be the key to congregational sustainability and growth. A willingness to challenge the status quo and to retain and grow...
Donald C. Fisher, Ph.D. (Author) The concept and scope of corporate intelligence as it relates to an organization entails the high stakes of corporate espionage efforts being deployed by individuals, corporations, and countries worldwide that the organization impacts. Corporate espionage is...