by Frank W. FuscoTreasurer, Baldrige Foundation Board of DirectorsDirector, Budget and Control Board, State of South Carolina (retired)"The Baldrige Framework is also used to recognize excellent performance at the state and national levels through the award process, but it is in the journey, and in the shared knowledge that is a part of the Baldrige process, that organizations find the greatest return on their investment. This truly is the path to keeping our nation competitive and our businesses sustainable.”#Insights#Fusco#Baldrige#Excellence#Framework#Government#Performance