Educational institutions that are trying to assess their current level of performance and develop a framework for a continuous quality strategy will find this new workbook invaluable.
Based on the Malcolm Baldrige National Quality Award Education Criteria, Baldrige on Campus will help institutions of higher learning deliver improved value to students and stakeholders while simultaneously maximizing the overall effectiveness of the institution.
This workbook:
* Clarifies what the Baldrige Criteria for Education mean. * Provides hands-on worksheets that simplify the Criteria into user-friendly questions. * Provides guidance for cross-functional teams to score their departments or institutions in 63 areas. * Helps transform assessment results into actionable strategies. * Acts as a guide for short- and long-term strategic planning. * Serves as a benchmark for improvement.