Baldrige Resource Center

We will be discussing current consumerism trends, and how providers and payors have been positioning their services to gain market share and to curate the consumer experience. Practical considerations and suggestions will be provided from which all healthcare leaders can benefit.

Panelists include Dennis K. Butts, Jr., Guidehouse Partner, and Health Strategy & Innovation Leader; Dr. Roger Spoelman, Co-Host, Baldrige Foundation Leader Dialogue Program; Charles "Chuck" Peck, MD, Co-Host, Baldrige Foundation Leader Dialogue Program; Dr. Darin Vercillo, MD, Chief Medical Officer, ABOUT Healthcare; and Ben Sawyer, MBA, PT, OCS, LBB, Vice President, Market Development, ABOUT Healthcare. 

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