Baldrige Resource Center

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The recent pandemic exposed the many flaws in the current healthcare system. Now, how do we deal with these realizations post-COVID? Do we just go back to how things were? Or, do we re-design care for the better? Here to discuss this in depth is John Chessare, the President and CEO of Greater Baltimore HealthCare System and Health Corporation (GBMC). He joins Roger Spoelman together with co-hosts Ben Sawyer and Dr. Darin Vercillo to chat  about the problems that arouse during the pandemic and what GBMC did to mediate and do better amidst the adversity. Ture in to find out how they're adapting patient-centered care post-pandemic and challenging the healthcare system to be more accessible.

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