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Our Baldrige Journey 

07-13-2021 11:07


by Brian Collins
Executive Director, Illinois Municipal Retirement Fund

"The Baldrige Journey will pay off, in the short term and the long term. We saw improvement in our first year and the improvements have never stopped. As I noted above, we have the highest quality and lowest cost combination in our industry. What Board of Directors would not want that?”

#Insights
#Collins
#IMRF
#BaldrigeAward
#Journey
#Framework
#Operatonal_Excellence
#Quality
#Nonprofit/Government
#Nonprofit


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2020-2021 Award Winner Insights Collins.pdf   208 KB   1 version
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