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Seeking Excellence Through Baldrige 

07-13-2021 10:44


by John Raffoul
President, Adventist Health White Memorial

"Annually, AHWM reflects on the business framework needed to run the hospital and for 20 years the answer has been to continue with the Baldrige framework. During years when AHWM suffered financial hardship, this process and framework created more discipline to reach the goals of quality and alignment.”

#Insights
#Raffoul
#Adventist
#HealthCare
#Healthcare
#BaldrigeAward
#Excellence
#Governance
#Feedback
#Framework
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