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The Baldrige Criteria for Performance Excellence 

04-23-2020 10:36


by Dr. E. David Spong
President, Boeing Aerospace Support (retired)

"Baldrige provides a framework for “leading.” By answering challenging, probing questions about how they are leading their organizations, leaders receive feedback from the Baldrige process on what they are doing well and what they could do better. These questions are based on analyses of high performing organizations that have been collected over the past 30 years and updated regularly every two years.These questions also help leaders understand what motivates their employees and inspires loyalty, a critical challenge for many organizations these days.”

#Insights
#Spong
#Baldrige
#BaldrigeAward
#Manufacturing
#Business
#SmallBusiness
#Leadership
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