Baldrige Resource Center

The Importance of Focusing on Employee Colleagues, Customers, and Community 

11-03-2022 11:14


Firms of all sizes, large and small, have three key stakeholder groups they seek to serve: their employee colleagues or associates, customers, and communities. Northeast Delta Dental (NEDD) has always thrived because our mission and values, our communications, our operations, and our leaders have focused on doing our best for all three of groups. This webinar describes how the mid-size NEDD, the huge Walmart, and the small Santa Fe restaurant, Sazon, have succeeded by delighting these stakeholders. Our panelist is Thomas Raffio, President & CEO, Northeast Delta Dental

#Webinar
#Raffio
#Northeast_Delta_Dental
#NEDD
#Baldrige
#Leadership
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