Listen to Podcast Here Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. The solutions they come up with will serve them not only in the current environment but also in the future. For John Raffoul , the...
The Foundation thanks the Baldrige Performance Excellence Program at NIST for the use of this presentation from the 32nd annual Quest for Excellence® Conference, April 13-15, 2021. #Video #Quest #Leadership #Plenary #BaldrigeAward #Adventist #HealthCare #Healthcare #Hospital ...
Adventist Health White Memorial (AHWM) is a private, faith-based, nonprofit, teaching hospital that provides a full range of inpatient, ambulatory (outpatient), emergency, and diagnostic services. Six service lines include general medicine, cardiovascular, surgical, orthopedic, women’s services,...
2019 Adventist Health White Memorial Baldrige Award Application Summary.pdf
Adventist Health Castle (AHC) is a community hospital system that provides inpatient and outpatient care to people who primarily live on the windward side of the Hawaiian island of O’ahu. It is one of 20 hospitals within the nonprofit, faith-based, Adventist Health system headquartered in...
2017 Adventist Health Castle Baldrige Award Application Summary.pdf
by John Raffoul President, Adventist Health White Memorial "Annually, AHWM reflects on the business framework needed to run the hospital and for 20 years the answer has been to continue with the Baldrige framework. During years when AHWM suffered financial hardship, this process and...
2020-2021 Award Winner Insights Raffoul.pdf
5 Key Innovations Driving Outcomes in a Pandemic Baldrige Winner Adventist Health White Memorial’s Journey of Innovation through COVID-19 At the start of the COVID-19 pandemic, Adventist Health White Memorial had to swiftly act to redesign organizational capabilities and support staff to...
2021_AHWM.Final_02_09.pdf