R.M. Lozano (Author) This dissertation in practice examined the impact of Baldrige-based leadership on workforce engagement from a phenomenological qualitative study conducted at a small specialty-manufacturing firm in Texas. This study included interviews conducted with leaders and...
Donald C. Fisher (Author) Educational institutions that are trying to assess their current level of performance and develop a framework for a continuous quality strategy will find this new workbook invaluable. Based on the Malcolm Baldrige National Quality Award Education Criteria,...
David W. Hutton (Author) It's one of the best-kept secrets of the corporate world: for years, leading companies have been quietly using the Baldrige framework - not just to apply for this prestigious award - but to improve their bottom-line results. Companies such as IBM, FedEx, and Xerox...
Donald C. Fisher (Author) Measuring Up to the Baldrige offers a potent self-diagnostic tool designed to help employees at all levels assess their departments' - and their organization's - quality readiness. It also provides a way to better understand the Baldrige criteria, perform...
Denis Leonard and Mac McGuire (Author) This book provides a guide to the Baldrige Criteria for executives or managers new to quality, or to organizations interested in introductory information. National, regional, state, and local quality award organizations will particularly benefit from...
Donald C. Fisher, Ph.D. (Author) Corporate Governance A Baldrige-based Performance Excellence Assessment of Corporate Governance and Board Policies Corporate Governance is a hot topic in boardrooms today. Corporate governance consists of various duties, obligations, and rights that...
Peter Labonte (Author), Matt Meinholz (Editor), Paul O'Mara (Editor), William A. Tony (Contributor), Randall Benson (Contributor) The self-assessment guide is adapted from the internationally recognized Malcolm Baldrige National Quality Programs 2009 2010 Education Criteria for...
Gerardus Blokdyk (Author) How are you ensuring that the processes are delivering intended outputs? How do you move data between data centers so that it does not have a large impact on performance? What kind of metrics are you going to use to evaluate this program in the future? What are...
Donald C. Fisher Ph.D. (Author) Corporate globalization is the process of increased interconnectedness in areas of economics, politics, and culture. Large corporations reach across the globe with their offices and factories in many different countries. These large corporations produce and...
Donald C. Fisher Ph.D. (Author) The current state of people exiting religious institutions in America are increasing at alarming rates. Change and Innovation may be the key to congregational sustainability and growth. A willingness to challenge the status quo and to retain and grow...