The COVID-19 crisis has demonstrated how important it is for us to work together. Competition for resources, siloed activities across sectors, and duplication of efforts across organizations and businesses in communities are just a few of the many challenges we are facing. Throughout this crisis...
Introduces and highlight key results of the City of Irving, Texas. The City of Irving (Irving) is a 2012 recipient of the Malcolm Baldrige National Quality Award in the nonprofit category. Irving, located between Dallas and Fort Worth, offers city services including law enforcement and...
We talk with Robert Fangmeyer, director of the Baldrige Performance Excellence Program, about the latest developments in the Baldrige program. Learn about this year's recipients, communities of excellence, redesigning the Baldrige evaluation process, and more. #Fangmeyer #NIST #Baldrige...
by Darin Atteberry City Manager, City of Fort Collins "As a Baldrige recipient, it has been my joy to share what we’ve learned and help other municipalities and organizations as they embark on their journey. I take seriously the responsibility and privilege to...
Insights - Baldrige Award Recipient Atteberry 2018-2019.pdf
by Lowell Kruse Chair, Communities of Excellence 2026 President & CEO, Heartland Health (retired) "To the extent Baldrige succeeds at the community level anywhere close to how it performs in individual organizations, our country will be much stronger as we...
Insights - Member Kruse 2017.pdf