Using the Baldrige Excellence Framework to Improve Organizational Resilience and Sustainability Baldrige Research Team Janice K. Garfield, PhD, Team Leader Faculty, DBA Consulting Capstone, College of Management and Technology Walden University Meridith K. Wentz, PhD, Core Team Assistant...
White Paper 2022-01.pdf
by P. George Benson, PhD President (former) College of Charleston, Professor of Decision Sciences, College of Charleston School of Business Introduction This paper discusses the need for improved oversight of organizational performance management by boards of directors. It identifies...
Baldrige White Paper Series 2019-02.pdf